วันอาทิตย์ที่ 9 ธันวาคม พ.ศ. 2555

บทที่ 1


Check-in with a reservation
Rearrange these sentences into a conversation.
James Smith.
 You’re welcome . Have a pleasant day.
 How would you like to settle your account, sir?
Good morning sir. Welcome to Hillton Hotel . How can I help you?
 Great. Thank  you.
Good morning. We have a reservation for two nights.
 That’s right.
You take credit card, don’t you?
Could you please fill out the registration form?
Thank you,sir. Mr Smith a suite room for two nights, is that right?
 Here’s your key. You’ll be in room 1820 . That’s on eighteenth floor sir. The porter will escort you to your room.
 Yes, sir. Could I have your name, please?
Naturally. For your convenience we accept most credit cards.
Great.
 Yes.








Reservations:  Good morning sir. Welcome to Wilson Hotel . How can I help you?
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