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Check-in with a reservation
Reception: Good morning sir. Welcome to Hilton Hotel .
How can I help you?
Guest: Good morning. We have a reservation for two
nights.
Reception: Yes, sir. Could I have your name, please?
Guest: James Smith.
Reception: Thank
you,sir. Mr Smith a suite room for two nights, is that right?
Guest: That’s
right.
Reception: Could
you please fill out the registration form?
Guest: Yes.
Reception: How
would you like to settle your account, sir?
Guest: You take
credit card, don’t you?
Reception:
Naturally. For your convenience we accept most credit cards.
Guest : Great.
Reception: Here’s
your key. You’ll be in room 1820 . That’s on eighteenth floor sir. The porter
will escort you to your room.
Guest. Great.
Thank you.
Reception : You’re
welcome . Have a pleasant day.
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