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Reservations: Good morning,
Rose Hotel. Can I help you?
Guest: Yes, I’d like to make a reservation, please.
Reservations : Could I get your name, please?
Guest: Anna Vaughan.
Reservations: Could you spell that, please?
Guest: My first name is A-N-N-A and last name is V-A-U-G-H-
A-N.
Reservations: Right, Miss, Vaughan , when would you like to
stay?
Guest: I’d like to stay for two nights, from 10th June.
Reservations: How many people will be there?
Guest: Just my friend and I.
Reservations: You haven’t stayed with us before have you?
Guest: No, I haven’t.
Reservations: Ok. We have a single room and a double room with
sea view available.
Guest: What is the room rate for a single room?
Reservations: A single room is two hundred baht per night.
Guest: Ok. I’ll have a single room.
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